Shipping Policy
Shipping Policy
Introduction
Thank you for shopping with FashionEra! We strive to deliver your orders in a fast and efficient manner. Please read our shipping policy below for more details about shipping times, costs, and other important information.
Shipping Destinations
We currently offer shipping services within Pakistan. International shipping is not available at this time.
Shipping Methods
We offer Overnight Shipping at a flat rate of Rs 99 on all orders. Delivery times for your order will depend on your location:
- Cities: 2-3 business days.
- Remote Areas: 3-5 business days.
Shipping Costs
We offer flat-rate shipping of Rs 99 on all orders, regardless of the order value. You will be able to see the total shipping cost at checkout before you confirm your order.
Overnight Shipping: The flat rate of Rs 99 applies to all orders, ensuring affordable and fast delivery.
Order Processing Time
Orders are typically processed within 1-2 business days from the time of order placement. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number and link to track your package online. You can check the status of your order at any time using the provided tracking number.
Delays and Issues
While we strive to ensure prompt delivery, sometimes delays may occur due to unforeseen circumstances, such as weather conditions, holidays, or courier service issues. We are not responsible for delays caused by the shipping carrier. If there are any issues with your order or if it has been delayed for an extended period, please contact our customer support team at fashionera.us@gmail.com.
Incorrect or Incomplete Address
It is your responsibility to ensure the accuracy of the shipping address provided during checkout. FashionEra is not responsible for delays or lost packages resulting from incorrect or incomplete address information. Please double-check your address before finalizing your order.
Returns and Exchanges
If you're not satisfied with your order, you may be eligible for a return or exchange based on our Return Policy. Please review our return and exchange guidelines before proceeding.
Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to our customer service team:
Email: fashionera.us@gmail.com
Phone: 0309-1053027